FREQUENTLY ASKED QUESTIONS
We strive to provide products that accurately reflect the images on our website. However, minor differences in color or texture may arise due to variations in photography and display devices.
After completing your purchase, your sales receipt will be sent to the email address you provided during checkout. You can also view and download your receipt by logging into your account and accessing your order history.
To return an item, please contact our customer service team within 7 days of receiving your order. Ensure the product is unused, in its original packaging, and accompanied by the receipt. Our team will guide you through the return process and provide instructions for shipping the item back.
We regularly update our inventory and strive to restock popular items marked as “out of stock.” Please check back periodically, or subscribe to our newsletter for restock notifications and updates.
We deliver orders anywhere within Bangladesh, including both Dhaka and outside Dhaka areas. During checkout, please provide your complete shipping address, and we will ensure your order reaches you promptly.
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